eRSP™ Services for the Franchisor

We work closely with the Franchisor to assist in customizing eRSP™ to fit to their business model requirements and implement agency best practices. This includes standardizing eRSP™ feature configurations, providing roll out training and custom product development.


Standardize Implementation

With 20+ years of experience serving the Home Care Industry, we are able to assist in developing a standardized implementation that applies agency best practices. This makes it easy for the Franchisor to provide the best possible support to their agencies and see measurable productivity results.


Agency Start Up

The eRSP™ integration and training team can provide start up training directly to the individual agencies or work with the franchisor’s support team to assist them with the start up sessions. Start up training is provided through a series of one-on-one phone sessions, through group webinars or on-site.


Business Intelligence

Along with eRSP™, Kaleida Systems offers roll up reporting across all agencies providing real time visibility to key metrics indicators. The dashboard provides visibility to individual agencies, regional and corporate level summaries and averages. The dashboard enables you to set benchmark goals and highlight the underachieving sites.